What is When-to-Work?
The American Red Cross PHSS department uses the When-To-Work scheduling system to assign CPR instructors to Community and Full Service courses. In order to be assigned to teach classes, you must update your availability and show “Green” (open) availability during times when courses are normally held in your area/region.
Address: www.whentowork.com
Using When-To-Work for the First time:
If you are using When-To-Work for the first time, your Supervisor or Scheduler will create an account for you. Upon creation you will receive an account verification via email that with a link to the site. Here you will be prompted to create a username and password of your choosing (When-To-Work usernames and passwords are not the same as your Red Cross account username and passwords).
PDF Instructor Training for setting up your account, entering your availability, and navigating the site:
When To Work Instructor Training (Log-In with your Red Cross account may be required)
Posting your availability in the scheduling system is easy and fun!
- Updating your availability should be done at least weekly
- Your availability should always accurately include and represent a 3-month minimum range.
- Only use (GREEN) for available and (RED) for not available.
Color Conventions and Rules
Availability should only be entered as RED or GREEN (DO NOT USE PINK). Also, please make sure not to leave any boxes “White/Blank”.
Notifications
:When you are assigned to a shift you will immediately receive an email notification to your Red Cross email. This is your confirmation of shift assignment.
Pre-Course action when you are assigned:
Make sure that if you are assigned to a Full Service (off-site) course that you plan to contact the client 3-5 business days before the start of the class to verify logistical details and have your digital forms ready to collect the participant information on the day of the course.
If you are teaching a Community (on-site) course, you will download the digital rosters with the pre-registered participant info so you’ll be prepared to set up your training for the number of participants showing on your list.
Assessment
Once you have reviewed this document, please complete the assessment and send the pass code to your supervisor. When-To-Work
Visit When-To-Work via http://www.whentowork.com
You can click the “Forgot Username” or “Forgot Password” links if you are having trouble logging in.
Instructor Guide 